The Portmanteau Wine Box is an exquisite cylindrical container handmade from top-grade genuine leather. This meticulously crafted cylindrical wine box, encased in luxurious full-grain leather and lined with exquisite Alcantara fabric inside, will secure your wines. Its metal detailing and buckle closing give it a sleek look that distinguishes it from all other boxes. Whether you choose black, brown, or tan for this piece, rest assured that your wine will be in style!
When you place your order, customize it with fourteen color variations available. Specify in the notes or talk to one of our customer service representatives, and they’ll make sure all your preferences are met.
This item is made-to-order.
Your item will take 8-10 weeks to be crafted and shipped from Italy - so don’t delay!
As these items require special care, we cannot offer Free US Curbside shipment for them. The delivery fee will depend on the size and weight of your order.
If Your Freight is Damaged
To guarantee your order is in ideal condition, our supplier opens, inspects, and re-packages all merchandise before shipping. With this extra due diligence step, you can be confident you receive only the best products with every purchase.
Upon delivery, customers must thoroughly inspect both the package and its contents. Should your merchandise reach you with any damage, note the packaging and product condition on the bill of lading when delivered via inside delivery or common carrier.
If your order is delivered via FedEx or USPS and arrives with signs of damage, please report the issue within seven days of receiving the package. We may often ask for a picture of the outside packaging and damaged merchandise before replacing any damaged goods.
If these guidelines are not followed, your insurance claim may be rejected, and you will be held responsible for any non-refundable freight fees. In the case of damaged goods, the carrier reserves the right to either repair or replace them as long as they remain in “as new” condition after restoration.
At WineCarer, we prioritize customer satisfaction above all else; however, due to the customized nature of Cassigoli products, returns, and exchange requests are not allowed unless there is an error in craftsmanship or our quality control team detects a production defect.
All Cassigoli product sales are final.
Cancellation Policy
You can cancel your order and receive a full refund if it has not yet shipped. However, note that custom-made items are non-refundable once customization starts.
Customers must return the products in their original packaging, complete with any labels or accessories, and they must be unused and undamaged. The box containing the goods should be designed to protect it from damage, inscriptions, or modifications. WineCarer reserves the right to deny returned items and charge Customer for shipping costs if applicable.
To cancel an order or make a return, contact our Customer Care Team at support@winecarer.com or +1(888)811-1902 and obtain a return authorization number.
When returning your merchandise, please be sure that it is shipped to the address supplied by our team - keep in mind that our Delaware Corporate Address isn’t a warehouse, so any items sent there will be returned to you at your own expense.
