The Pivot™+ Wine Preservation System will provide an exceptional experience for you and your guests. Not only does it preserve the remaining wine for up to 4 weeks, but with its innovative aerator attachment, it also optimizes your pour by adding oxygenation while simultaneously releasing more aromas and flavors so that every glass of wine can be enjoyed as if freshly opened! Whether you're serving a variety of wines based on moods or dinner courses, let the Pivot™+ system be at your service.
Shop with peace of mind. Coravin products are covered under a one-year limited warranty.
We try to ship in-stock orders within 2-3 business days (our shipping times may expand during the peak holiday season).
We ensure shipments comply with all guidelines and regulations set forth by federal and state guidelines and ship by the carrier designated by Coravin.
If Your Freight is Damaged
To guarantee your order is in ideal condition, our supplier opens, inspects, and re-packages all merchandise before shipping. With this extra due diligence step, you can be confident you receive only the best products with every purchase.
Upon delivery, customers must thoroughly inspect both the package and its contents. Should your merchandise reach you with any damage, note the packaging and product condition on the bill of lading when delivered via inside delivery or common carrier.
If your order is delivered via FedEx or USPS and arrives with signs of damage, please report the issue immediately. We may often ask for a picture of the outside packaging and damaged merchandise before replacing any damaged goods.
If these guidelines are not followed, your insurance claim may be rejected, and you will be held responsible for any non-refundable freight fees. In the case of damaged goods, the carrier reserves the right to either repair or replace them as long as they remain in "as new" condition after restoration.
Should you notice any damage to your package before opening it, kindly reject the delivery and contact Coravin Customer Service at +1 (888) 811-1902. If the damage remains undetected until after unboxing your product, please get in touch with us immediately with photographs of the damaged item sent via email to firstname.lastname@example.org so we can further assist you.
If you're unsatisfied with what you've bought, feel free to return it within the 30-day window for an exchange, refund, or credit —unless stipulated otherwise. Contact us at email@example.com or +1(888)811-1902 to receive a return merchandise authorization (RMA) number. Any items sent without the corresponding RMA won't be eligible for a return or refund.
Items shipped via FedEx/USPS(with the exclusion of those deemed non-refundable) must be returned in pristine condition, with all original packaging. You can arrange return shipping using your preferred carrier and get tracking and insurance coverage should there be any issues during transit. As a courtesy to our customers, we are delighted to organize return shipments while deducting the corresponding cost from your refund. Please note that orders qualifying for "free shipping" will have their outbound delivery fees deducted upon being sent back.
Wine Cabinets, coolers, cooling units, and furniture are eligible for returns within a specific timeframe. However, please take note that some items are non-refundable. Additionally, all accepted returns will incur a restocking fee. (20-30% depending on the article).
If you purchase custom items that have been stained, lacquered, and personalized, or gas containers (e.g., Nitrogen and Argon cylinders), their sales are final; therefore, they cannot be returned for a refund.
All items purchased at a discounted rate are considered final and may not be returned.
Please note: Coravin Capsules are non-returnable and will not be refunded.
You can cancel your order and receive a full refund if it has not yet shipped. However, note that custom-made items are non-refundable once customization starts.
Customers must return the products in their original packaging, complete with any labels or accessories, and they must be unused and undamaged. The box containing the goods should be designed to protect it from damage, inscriptions, or modifications. WineCarer reserves the right to deny returned items and charge Customer for shipping costs if applicable.
To cancel an order or make a return, contact our Customer Care Team at firstname.lastname@example.org or +1(888)811-1902 and obtain a return authorization number.
When returning your merchandise, please be sure that it is shipped to the address supplied by our team - keep in mind that our Delaware Corporate Address isn't a warehouse, so any items sent there will be returned to you at your own expense.
Coravin warrants that your Coravin device will be free from defects in materials and workmanship for one year from the date of purchase from Coravin or an authorized Coravin reseller or partner. We will, at our option, repair or replace any device that fails to comply with this warranty under normal use and following care instructions.
Coravin may require presentation of the original proof of purchase to verify purchase date. Please refer to the Legal section of this site for exclusions and other limitations. Coravin's warranty does NOT include coverage for the loss of or damage to any wine with respect to which the Coravin product was used.
There are no warranties which extend beyond those stated herein. Any implied warranties that may be applicable to Coravin devices, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Under no circumstances shall Coravin be liable for any special, incidental, or consequential damages based upon breach of this warranty, breach of contract or strict liability. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
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